Make a Claim

Make a Claim

How to submit a claim
You may submit your claim by any of the following means:

Online

We offer online claim submissions and downloadable PDF claim form.

Email / Fax / Mail

EMAIL
Please email claim forms to claims@ctic.ca

FAX
Fax claim forms to: 1-866-420-4713

MAIL
Chicago Title Insurance Company
Claims Centre
55 Superior Boulevard, Unit 100
Mississauga, ON L5T 2X9

Tips for an efficient claim experience

Please provide a written statement which specifically describes:

  • The facts of your claim
  • The claimed dollar amount of your loss, including the method you used to compute your loss
  • Your contact information

Please provide a copy of your title insurance policy.

Please provide all relevant documentation that may serve as the basis of your claim and/or which may substantiate your loss. Such documents may include any:

  • Lawsuit(s) served upon you
  • Letter(s) from a third party
  • Notice(s) or order(s) issued by a governmental authority
  • Survey(s)
  • Appraisal(s)
  • Work quote(s)
  • Photographs
  • Purchase and Sale Agreement

Please note that upon review of your claim, we may request additional documents that we may need in order to evaluate your claim.

Upon receipt of your claim, the Company will send you an acknowledgment letter advising you of the assigned claim number, and the name and contact information of the claims lawyer assigned to handle your claim.

INFORMATION REQUIRED

FOR TAX AND WATER CLAIMS

  • Nature of the claim
  • Your contact information
  • Amount claimed
  • Copy of the transfer/deed
  • Copy of the Statement of Adjustments
  • Copy of the Vendor’s Undertaking to Readjust
  • Copy of tax or water bill showing amount past due
  • Copy of your title insurance policy

Please feel free to contact the assigned claims lawyer at any time with any questions you may have.  Please reference your claim number on all communications with the Company.

important information
  • Chicago Title Insurance Company has assumed all title insurance policies issued by Lawyers Title Insurance Corporation and Fidelity National Title Insurance Company in connection with Canadian real estate property transactions.
  • Any related title insurance claims will be administered in its Chicago Title Insurance Company Claims Centre.
  • Please follow the instructions listed above to submit a claim.

Online claim form

Please Be Advised / S'il vous plaît soyez informé

Please be advised that on Monday, May 20th, 2024, our offices will be closed for Victoria Day, our regular business hours will resume on Tuesday, May 21st, 2024.

Veuillez prendre note que nos bureaux seront fermés le lundi 20 mai 2024 pour la fête de la Reine et que nous serons de retour aux heures normales d’opération le mardi 21 mai 2024.

For the Province of Québec:

Please be advised that on Monday, May 20th, 2024, our office will be closed for National Patriots’ Day, our regular business hours will resume on Tuesday, May 21st, 2024.

Veuillez prendre note que notre bureau sera fermé le lundi 20 mai 2024 pour la Journée nationale des patriotes et que nous serons de retour aux heures normales d’opération le mardi 21 mai 2024.

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